Privacy policy

The person responsible for data processing is:
Oxana Zhuravkova
Reinhold-Frank-Strasse 58
76133 Karlsruhe
Germany
datenschutz@sweat-off.com

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is analyzed exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in a correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

All access data will be deleted no later than one month after the end of your visit to the site.

1.1 Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided on this website will be processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. Data processing for contract processing and for establishing contact

2.1 Data processing for contract fulfilment
For the purpose of contract processing (including enquiries about and processing of any existing warranty and service disruption claims as well as any statutory updating obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you provide it to us voluntarily as part of your order. Mandatory fields are labelled as such, as in these cases we need the data to process the contract and we cannot send the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and dispatch processing, can be found in the following sections of this privacy policy.

After completion of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.2 Customer account
If you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for further future orders on our website. It is possible to delete your customer account at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3 Making contact
In the context of customer communication, we collect personal data to process your enquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide us with this data when contacting us (e.g. via contact form or e-mail). Mandatory fields are labelled as such, as in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms.

The data will be deleted when it is no longer required for the fulfilment of the purpose, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3.1 Data transfer for the purpose of processing contacts

Certain data that you provide to us via our website (order data and contact forms) will be stored in the CRM system Zendesk and processed for the purpose of contacting you. The provider is Zendesk, Inc, 1019 Market Street in San Francisco, CA 94103 USA.
We use Zendesk to process your enquiries quickly and efficiently. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement (DPA) with Zendesk. This ensures that Zendesk only uses the user data within the framework of the EU data protection standards exclusively for processing the enquiries and does not pass them on to third parties.
Further information can be found in Zendesk’s privacy policy:

https://www.zendesk.de/company/customers-partners/privacy-policy/.

2.4. Contacting Us via WhatsApp
You also have the option to contact us via our WhatsApp Business account, operated by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. In accordance with Article 6(1)(1)(b) of the GDPR, we collect personal data to process your enquiries if you voluntarily provide this information when contacting us via WhatsApp. This includes all data necessary to address your concern, such as your contact details if you have questions about the status of your parcel.

WhatsApp Ireland Limited erhält diese personenbezogene Daten (insbesondere Metadaten der Kommunikation), die auch auf Servern in Staaten außerhalb der EU (z.B. USA) verarbeitet werden. Die erhobenen Daten gibt WhatsApp zudem an andere Unternehmen innerhalb und außerhalb der Meta-Unternehmensgruppe weiter. Diese Staaten außerhalb der EU gewährleisten gegebenenfalls kein angemessenes Datenschutzniveau. WhatsApp verwendet zur Sicherung dieser Datenübermittlungen in Nicht-EU-Staaten die von der EU-Kommission genehmigten Standardvertragsklauseln. Diese gelten als geeignete Garantie gemäß Art. 46 Abs. 2 Buchst. c DSGVO.

Weitere Informationen enthält die Datenschutzrichtlinie von WhatsApp (https://www.whatsapp.com/legal/privacy-policy-eea).

Sweat-Off GmbH hat weder genaue Kenntnis noch Einfluss auf die Datenverarbeitung durch die WhatsApp Ireland Limited.

3. Data processing for the purpose of dispatch processing

In order to fulfil the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service providers commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

3.1 Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination.

You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

The shipping service providers we work with are

DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany

4. Data processing for payment processing

We work with the following partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.

In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this privacy policy.

We use the following payment services / payment service providers on this website:

PayPal

PayPal also processes your data in the USA, among other places. PayPal uses so-called standard contractual clauses (= Art. 46. para. 2 and 3 GDPR) as the basis for data processing with recipients based in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or data transfer there. Standard Contractual Clauses (SCCs) are templates provided by the EU Commission and are intended to ensure that the processing of your data complies with European data protection standards even if it is transferred to third countries (such as the USA) and stored there. Through these clauses, PayPal undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the USA. These clauses are based on an implementing decision of the EU Commission. You can find the decision and the corresponding standard contractual clauses here.

You can find more information about the standard contractual clauses and about the data that is processed through the use of PayPal in the data protection declaration.

RatePAY GmbH

In order to be able to offer you the purchase on account and via direct debit, we work together with RatePAY GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter “RatePAY”). If an effective purchase contract is concluded between you and us when using a RatePAY payment method, we assign our payment claim to RatePAY. If you choose one of the RatePAY payment methods offered here, you consent to the transfer of your personal data and that of the order to RatePAY GmbH for the purpose of identity and credit checks and contract processing.

All details can be found in the additional data protection information for RatePAY payment methods, which always applies when you choose a RatePAY payment method.

Instant bank transfer (Sofort by Klarna)

The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter referred to as “Sofort GmbH”). With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfil our obligations.

If you choose the “Sofortüberweisung” payment method, we will transmit the PIN and a valid TAN to Sofort GmbH, which you can use to log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and carries out the transfer to us using the TAN you have transmitted. It then immediately sends us a transaction confirmation.

After logging in, your turnover, the credit limit of the overdraft facility and the existence of other accounts and their balances are also automatically checked. In addition to the PIN and TAN, the payment data you have entered and your personal data will also be transmitted to Sofort GmbH. The transmission of this data is necessary to establish your identity beyond doubt and to prevent fraud attempts. You can find details on paying with Sofortüberweisung here.

4.2 Data processing for the purpose of fraud prevention and optimisation of our payment processes
If necessary, we provide our service providers with further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and the optimisation of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in our protection against fraud and in efficient payment management, which predominate in the context of a balancing of interests.

4.3 Identity and credit check when selecting purchase on account via RatePAY

If you choose the payment method purchase on account (offered via RatePAY GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter RatePAY), we ask for your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR that we may transmit the data necessary for the processing of the payment and an identity and credit check to RatePAY. In Germany, the credit agencies named in RatePAY’s privacy policy may be used for the identity and credit check. RatePAY uses the information received on the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship.

You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may result in us no longer being able to offer you certain payment options.

5. Advertising by e-mail

5.1 E-mail newsletter with registration and newsletter tracking
If you register for our newsletter, we will use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

It is possible to unsubscribe from the newsletter at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

We would like to point out that we evaluate your user behaviour when sending the newsletter. For this purpose, we also analyse your interaction with our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”). For this analysis, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website.

For the analyses, we link in particular the following “newsletter data”: the page from which the page was requested (so-called referrer URL), the date and time of the request, the description of the type of web browser used, the IP address of the requesting computer, the e-mail address, the date and time of registration and confirmation and the one-pixel technologies with your e-mail address or IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not wish to receive newsletter tracking, you can unsubscribe from the newsletter at any time as described above. The information will be stored for as long as you are subscribed to the newsletter.

5.2 E-mail newsletters without registration and your right to object

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products to those you have already purchased from our range by e-mail on the basis of Section 7 (3) UWG.

This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a promotional approach to our customers. You can object to this use of your e-mail address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic tariffs.

After cancellation, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

5.3 Newsletter dispatch
Der Newsletter und das oben dargestellte Newsletter-Tracking wird gegebenenfalls auch durch unsere Dienstleister im Rahmen einer Verarbeitung in unserem Auftrag versendet. Bei Fragen zu unseren Dienstleistern und der Grundlage unserer Zusammenarbeit mit ihnen wende dich bitte an die in dieser Datenschutzerklärung beschriebenen Kontaktmöglichkeit.

Unsere Dienstleister sitzen und/oder verwenden Server in den USA. Für die USA liegt kein Angemessenheitsbeschluss der Europäischen Kommission vor. Unsere Zusammenarbeit mit ihnen stützt sich auf Standarddatenschutzklauseln der Europäischen Kommission.

5.4 Sending evaluation requests by email
If you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we will use your email address to request a review of your order via the review system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the evaluation request.

The evaluation requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in these countries USA. There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

6. Cookies and Other Technologies

6.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device.

Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies).

6.1.1 Protection of privacy for end devices

When using our online services, we use absolutely necessary technologies in order to be able to provide the telemedia service expressly requested. The storage of information in your end device or access to information that is already stored in your end device does not require consent in this respect.

For functions that are not absolutely necessary, the storage of information in your end device or access to information that is already stored in your end device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you have given will remain in place until you adjust or reset the respective settings on your device.

6.1.2 Any downstream data processing by cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping basket function). These technologies collect and process the IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping basket). In the context of a balancing of interests, this serves overriding legitimate interests in an optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

We also use technologies to fulfil the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser under the following links Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. If you do not accept cookies, the functionality of our website may be limited.

6.2 Use of Borlabs to manage consents

We use the Borlabs Cookie Plugin (“Borlabs”) on our website to inform you about cookies and other technologies that we use on our website and to obtain, manage and document any consent you may have given to the processing of your personal data by these technologies. In accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, it is necessary to be able to prove your consent to the processing of your personal data in order to fulfil our legal obligation in accordance with Art. 7 para. 1 GDPR. Borlabs is an offer from Borlabs – Benjamin A. Bornschein Georg-Wilhelm-Str. 17, 21107 Hamburg, Germany.

When you visit our website, the Borlabs web server stores a so-called Borlabs cookie, which contains information about the cookie runtime and version, device and browser information as well as information about your consent behaviour. Personal data is not transmitted to Borlabs.

Your data will be deleted after one year unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

7. Use of cookies and other technologies

If you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted after the purpose has ceased to apply and we have stopped using the respective technology.

You can withdraw your consent at any time with effect for the future. You can find further information on your revocation options in the section “Cookies and other technologies”. Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies.

If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google services
We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened by activating IP anonymization before it is stored on Google’s servers. Only in exceptional cases will the full IP address be transmitted to a Google server and truncated there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR.

Further information about data processing by Google can be found in Google’s privacy policy.

7.1.1 Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address will not be merged with other Google data. Data processing is carried out on the basis of an agreement on order processing by Google.

In order to optimise the marketing of our website, we have activated the data sharing settings for “Google products and services”. This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The release of data to Google within the scope of these data release settings is based on an additional agreement between data controllers. We have no influence on the subsequent data processing by Google.

We use the so-called user ID function for the purpose of optimised marketing of our website. With the help of this function, we can assign a unique, permanent ID to your interaction data for one or more sessions on our online presence and thus analyse your user behaviour across devices and sessions.

For web analysis and advertising purposes, the extension function of Google Analytics enables the so-called DoubleClick cookie to recognise your browser when you visit other websites. Google will use this information to compile reports on website activity and to provide other services relating to website activity and internet usage.

7.1.2 Google Ads
For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information and information about your use of our website) and by means of a pseudonymous cookie ID and based on the pages you visit. Any further data processing will only take place if you have activated the “personalised advertising” setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behaviour if you have reached our website via a Google Ads advertisement. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, from which user profiles are created using pseudonyms.

7.1.3 Google Tag Manager
Google Tag Manager allows us to manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). Data processing is carried out on the basis of an agreement on order processing by Google. Various services/technologies can be integrated through the use of the Google Tag Manager. If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags that are integrated by the Google Tag Manager.

7.1.4 YouTube Video Plugin
To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode used by us, transmitted to Google and then processed by Google only when you play a video.

7.2 Use of Facebook services
7.2.1 Use of Facebook Pixel
We use the Facebook Pixel as part of the technologies of Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”) described below. The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter), from which usage profiles are created using pseudonyms.

As part of the so-called extended data synchronisation, information that can be used to identify individuals (e.g. names, email addresses and telephone numbers) is also collected and stored in hashed form for synchronisation purposes.

For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables your browser to be recognised by means of a pseudonymous cookie ID when you visit other websites. Facebook (by Meta) will merge this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website activity, in particular personalised and group-based advertising. The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc, 1 Hacker Way, Menlo Park, California 94025, USA and stored there.

There is no adequacy decision by the European Commission for the USA. If we are responsible for the transfer of data to the USA, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in Facebook’s privacy policy (by Meta).

7.2.2 Facebook analyses
As part of the Facebook business tools, statistics on visitor activity on our website are created from the data collected with the Facebook pixel about your use of our website. Data processing is carried out on the basis of an agreement on order processing by Facebook (by Meta). Their analysis serves to optimise the presentation and marketing of our website.

7.2.3 Facebook Ads (ad manager)
We use Facebook Ads to advertise this website on Facebook (by Meta) and on other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of the adverts with individual users. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. The joint controllership is limited to the collection of data and its transmission to Meta Platforms Ireland. Subsequent data processing by Meta Platforms Ireland is not covered by this.

Based on the statistics generated via Facebook Pixel about visitor activities on our website, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group.

Facebook (by Meta) acts as our processor in the context of the extended data synchronisation that takes place to determine the respective target group (see above).

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behaviour on our website, we use Facebook Pixel Remarketing to deliver personalised advertising.

Through Facebook Pixel Conversions, we measure your subsequent usage behaviour for web analytics and event tracking when you arrive on our website via a Facebook Ads advertisement. Data processing is carried out based on an agreement on data processing on behalf of Facebook (by Meta).

7.3 Font Awesome (local hosting)

This site uses Font Awesome for the standardised display of fonts. Font Awesome is installed locally. There is no connection to the servers of Fonticons, Inc. You can find more information about Font Awesome in the Font Awesome privacy policy.

7.4 Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. The purpose of reCAPTCHA is to check whether data is entered on this website (e.g. in a contact form) by a human or by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place. The data is stored and analysed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Service.

7.5 Smarketer FAST Tracking

7.5.1 General scope and description of data processin

We use FAST from Smarketer GmbH, Salzufer 8, 10587 Berlin – Germany (“Smarketer”) to correctly allocate the success of an advertising medium. The data is automatically deleted after 90 days. No profiling takes place. FAST uses a unique key that third parties cannot assign and therefore users cannot be traced. Personalised advertising is not possible with FAST. FAST establishes a connection between a click on an advertising medium, e.g. an advert, and an action, e.g. a purchase or a login or registration. The transmitted information is used exclusively for the purpose of correctly allocating the success of an advertising medium and the corresponding billing. FAST does not store any cookies or cookie-like data on your end device. When generating the device fingerprint, only non-personal parameters are merged (browser settings, time zone, CPU class, colour depth, browser language, etc.).

7.5.2 Scope and description of data processing when using Google Ads / Microsoft Ads

In most cases, the order number and the shopping basket value of the order are also transmitted and stored by us for 90 days. Personal data such as name, telephone number or address are expressly not recorded or stored. The following values may also be transmitted:

  • ID (consecutive number)
  • ClickID
  • Time of purchase
  • Currency
  • Conversion name (shop order or lead)

The device fingerprint is processed on the Sweat-Off server. If integration takes place via Google Tag Manager, the device fingerprint is processed via the Smarketer Host Europe server in Strasbourg. Thanks to high security standards, such as an HTTPS connection, the conversion data is sent on our HOST-Europe server located in Strasbourg. The transfer of the export file and the processing of the data (ClickID, conversion name, timestamp, order value, currency) takes place in accordance with Google Ads / Microsoft Ads on an American server. The software is set up so that no profiling takes place.

7.5.3 Legal basis for the processing of personal data

The legal basis for the processing of the user’s data is Art. 6 para. 1 lit. f GDPR.

7.5.4 Purposes of the processing

The transmitted information serves the sole purpose of correctly allocating the success of an advertising medium and the corresponding billing and is justified by our legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.

8. Integration of the Trusted Shops Trustbadge/other widgets

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order. The Trustbadge and the services advertised with it are an offer from Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne (“Trusted Shops”), with whom we are jointly responsible under data protection law in accordance with Art. 26 GDPR. In the context of this data protection information, we inform you below about the essential contents of the contract in accordance with Art. 26 para. 2 GDPR.

Within the framework of the joint responsibility existing between us and Trusted Shops AG, please contact Trusted Shops in the event of data protection issues and to assert your rights using the contact options provided in the data protection information. Irrespective of this, you can always contact the controller of your choice. If necessary, your enquiry will then be forwarded to the other responsible party for a response.

8.1 Data processing when integrating the Trustbadge/other widgets

The trust badge is provided by a US CDN provider (content delivery network). An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures.

When the Trustbadge is accessed, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. The IP address is anonymised immediately after collection so that the stored data cannot be assigned to your person. The anonymised data is used in particular for statistical purposes and for error analysis.

8.2 Data processing after order completion
If you have given your consent, the Trustbadge accesses the order information stored in your end device (order total, order number, product purchased if applicable) and email address after the order has been completed and your email address is hashed using a cryptological one-way function. The hash value is then transmitted to Trusted Shops with the order information in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. This serves to check whether you are already registered for Trusted Shops services. If this is the case, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services or have not given your consent to automatic recognition via the Trustbadge, you will then be given the opportunity to register manually for the use of the services or to complete the protection as part of your existing user contract.

For this purpose, the Trustbadge accesses the following information, which is stored in the end device you are using, after you have completed your order: Order total, order number and email address. This is necessary so that we can offer you buyer protection. The data will only be transmitted to Trusted Shops if you actively decide to take out buyer protection by clicking on the correspondingly labelled button in the so-called Trustcard. If you decide to use the services, the further processing is based on the contractual agreement with Trusted Shops in accordance with Art. 6 para. 1 lit. b GDPR in order to complete your registration for buyer protection and to secure the order and, if necessary, to be able to send you evaluation invitations by e-mail afterwards.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 para. 1 lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in the USA by standard data protection clauses and other contractual measures and in Israel by an adequacy decision. Further information can be found here.

9. Social Media
9.1 Social plugins from Facebook (by Meta), Instagram (by Meta)
Social buttons from social networks are used on our website. These are only integrated into the page as HTML links so that no connection is established with the servers of the respective provider when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can click on the Like or Share button, for example.

9.2 Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube, LinkedIn, Xing
If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the above-mentioned social media, from which user profiles are created using pseudonyms. These can be used, for example, to place adverts within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose.

For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your rights in this regard and setting options to protect your privacy, please refer to the providers’ data protection notices linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc, 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc, 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to an Instagram (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

YouTube is a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Xing is an offer of New Work SE, Am Strandkai 1, 20457 Hamburg, Germany. 10. contact options and further information can be found here.

10. Data security

We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can recognise whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

11. Your rights

11.1 Your rights
As a data subject, you have the following rights:

  • in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • in accordance with Art. 16 GDPR, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;
  • in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary to exercise the right to freedom of expression and information; to fulfil a legal obligation; for reasons of public interest or for the assertion, exercise or defence of legal claims;
  • in accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you; the processing is unlawful but you refuse to delete it; we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
  • in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

11.1.1 Right of objection

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which outweigh your interests, you can object to this processing with effect for the future.

If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are grounds relating to your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims. This does not apply if the processing is for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

11.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

This privacy policy is currently valid and was last updated in September 2024.